375 Platform's Terms and Conditions — Important information for members

1 Introduction & Definitions

375 (https://375.onl) is an online gaming and betting platform serving users across multiple countries, including Bangladesh. These Terms & Conditions constitute a legally binding agreement between the platform and its users.

Key terms used in this document are defined below:

• "Platform" refers to 375's website, mobile app, and all associated services.
• "User" or "Member" refers to any individual who is registered with or using the 375 platform.
• "Account" refers to the user's personal gaming account.
• "Bonus" refers to any free credits, free spins, or promotional offers provided by 375.
• "Turnover" refers to the minimum wagering requirement that must be fulfilled to activate a bonus.

2 Account Register

To access 375's services, you must create a valid account. You are required to provide accurate and complete information at registration. False or incomplete information may result in your account being suspended or closed.

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• The mobile number and email used during registration must belong to you personally.
• Keeping your account password confidential is your responsibility. Do not share your password with anyone.
• If you suspect unauthorized access to your account, contact 375 Support immediately.
• 375 may request a national ID or other documents for account verification at any time.

3 Eligibility & Age Requirements

To open an account and use 375's services, the following eligibility requirements must be met:

• You must be at least 18 years old. Registration on 375 is strictly prohibited for minors.
• Online gaming must be legally permitted in your country of residence.
• You must bet under your own identity and with your own funds — playing on behalf of another person is strictly prohibited.
• Registration is not accepted from individuals who are unable to make informed decisions due to mental impairment or addiction.

375 takes age verification very seriously. If there is any doubt about an account holder's age, supporting documents will be requested immediately, and the account will remain suspended until verification is complete.

4 Deposits & Withdrawals

The following rules must be observed when making transactions on 375:

• Deposits must be made exclusively from a Mobile Banking, Nagad, or Rocket account registered in your own name.
• Deposits made through third parties are strictly prohibited and may result in account termination.
• Withdrawals must be made using the same payment method that was used for the deposit.
• Withdrawal requests are typically processed within 3–5 minutes. Delays may occur during the verification process.
• Minimum deposit and withdrawal amounts are kept up to date on the platform's Cashier page.
• 375 reserves the right to hold withdrawals and conduct an investigation in cases of suspicious transactions.

5 Bonuses & Promotions

375 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which must be read carefully before acceptance.

• The welcome bonus is available to new members only and applies to the first deposit.
• Each bonus carries a specific turnover requirement that must be met before any withdrawal can be made.
• Attempting to claim bonus benefits through multiple accounts or from the same device will result in all bonuses being voided.
• 375 reserves the right to modify or cancel any promotion at any time.
• Bonus balance cannot be withdrawn directly — it will be converted to real balance only after the turnover requirement is met.
• Contact 375 Support for full details on any promotional offer.

6 Betting Rules

The following rules apply when placing bets on 375. They cover all game categories — casino, slots, fish games, bingo, and Sports Betting.

• All bet outcomes are determined entirely by a certified RNG (Random Number Generator) system.
• Once a bet is confirmed, it cannot be cancelled or changed.
• If a technical error affects the outcome of any game, that round will be voided and the wager will be refunded.
• If a Sports Betting event is cancelled, the wager will be refunded.
• The dealer's decision is final in Live Casino games.

7 Prohibited Activities

The following activities are strictly prohibited on 375 and will result in immediate account closure:

• Any form of fraud, hacking, or system manipulation.
• Money laundering or suspicious financial transactions.
• Using automated bots or software to play.
• Attempting to access another user's account.
• Exploiting any platform vulnerability or bug to gain an unfair advantage.
• Harassing or abusing other members.
• Operating an account under a false identity.

8 Privacy & Data Protection

375 places the highest priority on protecting users' personal data. All information provided at registration is used solely for service delivery and verification purposes.

• Your personal information is never sold or shared with any third party.
• Information may be disclosed to authorities when required by legal obligation.
• All data is stored on SSL-encrypted servers.
• For more details, visit our Privacy Policy Read.

9 Responsible Gaming

375 believes gaming is entertainment — not a source of income. We encourage every member to play responsibly.

• You can set daily, weekly, or monthly deposit limits on your account at any time.
• You may activate a temporary or permanent Self-exclusion at any time if needed.
• If you notice signs of gaming addiction, contact Support immediately.
• Avoid placing bets while under the influence of alcohol or any other substance.

To learn more about Responsible Gaming, visit our Responsible Gaming Visit page.

10 Account Suspension & Closure

375 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Breaching any provision of these Terms & Conditions.
• If fraud or deception is suspected.
• Failure to provide the required documents for account verification.
• Account has been inactive for an extended period (more than 12 months).
• The user has submitted a request to close their own account.

In the event of account closure, any valid balance will be refunded; however, pending winnings derived from bonuses may be forfeited.

11 Changes to Terms

375 reserves the right to amend these Terms & Conditions, in whole or in part, at any time. In the event of changes:

• A notice will be published on the platform.
• For significant changes, you may be notified via email or SMS.
• Continued use of the platform after any changes constitutes your acceptance of the updated terms.

12 Contact

If you have any questions or need clarification about these Terms & Conditions, please contact us:

• Email: [email protected]
• Live Chat: Available on the platform 24/7
• Language: Support available in both Bengali and English

Our support team is always here for you. Reach out anytime — we are committed to responding quickly.